Full of features, full of possibilities

casavi is the leading cloud platform for digital property management as well as integrated online services around the property. The aim of casavi is to reduce efforts and costs, to improve customer satisfaction as well as digitally map internal processes for greater productivity.

Ticket management system

Full transparency of internal processes through the intelligent ticket management of casavi. Digitize your processes and keep an eye on all properties, including customer communications, at all times from any location thanks to cloud technology.

Service app & customer portal

Whether via desktop, tablet or smartphone: you have access to all important features of casavi, the community area and much more from everywhere and at any time. Lay the foundation for digitizing your entire communication and processes.

  • Individual access accounts for every tenant and/or owner
  • Your individual branding with your own logo and color scheme
  • Provision of messages, dates, important contacts and links to external content

Interfaces & web API

casavi stands for an open interface culture: thanks to our powerful API interface casavi is your central platform for a complete digitization of your processes in property management: from ERP system to service tool.

Online letter dispatch

With the casavi ePost module you connect classical with electronic letter dispatch: from circulars to invitations to the owners assembly to form letters for sending statements: digitize your time-consuming dispatch process.

Service provider platform

Manage also your service providers and contracts centrally in the cloud and link orders directly to your ticket management for maximum transparency across all departments and employees – the features of casavi’s own service provider platform relay are an optional part of the platform and offer a lot of new possibilities.

Statistics & reports

Visual presentation

Data of all properties at a glance


For a general overview of your properties and individual analyses

Optimization potential

Recognition of optimization potential of internal processes such as processing time of open tickets in the ticket management

Plan ahead

Determination of staffing needs and easily planning ahead

Ticket management

Assignment of orders

Assign requests & notifications to employees or integrate external service providers into the processes


Prioritization of tickets and resubmissions for a better overview


Configuration of ticket types and internal responsibilities for automated forwarding

Customer feedback

Order evaluations directly from the app

Usage of predefined checklists

Predefined checklists for the standardized processing of tickets (e.g. claims handling)

Reminder function

Reminder function and notes for internal and external employees

Transparency and traceability

Documentation und status updates

Customer feedback

Order evaluations directly from the app

Customer portal & service app


Adjustments of logo und colors as well as MyApp and MyDomain

Dynamic online form

With customizable request types (damages, information, order of keys)

Community feature

Optionally activatable: bulletin board online and chat for exchanging with each other and social networking in the surrounding area

FAQ area

To answer recurring questions: provide all relevant information proactively and avoid extra work

Room reservation

You have an integrated locking system and want to make it possible to book rooms via your service app? No problem with casavi.

Insight into consumption data

Ensure a transparent and environmentally conscious usage of resources: visualize consumption data in your service app


With tiles for providing information, contact data and dates as well as placing interesting offers/third parties

Service app

Accessibility for tenants and owners via app for Android and iOS

Online document archive

Make relevant documents available to your customers online. From house rules to specific statements and contracts: Important files can be viewed at any time and are still securely archived.

Interfaces & web API

Contact & property management

Map your real estate portfolio 1:1 in casavi. Allocate your properties to the respective contacts as tenant or owner. The data synchronization with your management software occurs via an uncomplicated import interface.

Easy data transfer from your system to casavi

Avoid double data maintenance and create consistent workflows: comprehensive import and export functions, an open data API as well as automated interfaces with popular industry software solutions.

Online letter dispatch

Automated postal dispatch

Fast processing and provision of documents and automatic postal dispatch

Intelligent recipient assignment

Fast processing of documents and convenient postal dispatch without having to take action yourself

Compliant with data protection

Strict security precautions and compliance with postal secrecy are a matter of course for us

Digital & classical letter delivery

100% reachability of your customers by combining digital and classical letter delivery

Service provider platform relay

Order management

Commisson service providers within your processes and create transparency for yourself and your customers

Status updates

All orders at a glance: receive regular status updates from your service providers regarding damages, processing status or invoicing


Have your order management integrated with your service providers’ operations and create a higher level of automation

Flexible connection of third party systems

Service providers and managers can easily connect additional systems due to an open interface culture

Partner solutions: modular extensions

Building automation

Integrate existing building controls or control smart home elements via the service app

Digital bulletin board notices

Reach all customers online via digital notices

Parcel boxes

Cooperation with innovative partners: integrate smart parcel boxes

Consumption data

Connection of consumption data from third party systems as well as consumption visualization of meter readings

Locking system & room access

Resource and room management in the cloud, easy to connect with electronic access control

Ready for casavi?

We accompany you through the digital transformation of your real estate