Portal for EED consumption data
With the EED amendment coming into effect, consumers must be provided with the intra-year consumption information for all properties that can be read wirelessly. With almost 180 metering service providers in the German market alone and various software solutions, this is a difficult challenge for property management companies. With its own EED portal, casavi provides a central solution.
- No maintenance of different portals and acesses for you and your customers: unite several metering service providers on one platform
- No double data maintenance: automated master data import from your ERP
- Improve your branding and customer loyalty
Unite different metering service providers in one platform
Every metering service provider has its own portals to provide the consumption data and property management companies and their properties are mostly customers of various providers: in the casavi portal you combine the data of all metering service providers and avoid the maintenance of several portals. Furthermore, the master data maintenance in casavi takes place directly via the connected ERP systems – thus, you save yourself double data maintenance in the metering service providers’ portals.
Via the tenant management of the casavi feature you can import data including the metering service providers’ IDs as master data from the ERP system and use it for the EED portal. The basis is the transmission standard of ARGE HeiWaKo, to which all relevant metering service providers have committed. In the portal, the corresponding consumption data are then assigned to the ID by the metering service provider and made available.
Mobile or on the desktop: everything at a glance
Petra Mohns Managing Director der GWS GmbH„With casavi we have managed to map and simplify all inquiries, regardless of their complexity, in one ticket each. My employees appreciate this form of structured work, their motivation has noticeably increased.“
Andreas Hammerla Managing Director Hammerla Immobilien“Our employees quickly got used to casavi. Only little training effort was necessary, and also only little preparatory work is required at the browser level.”
Gregor Zimmel Managing Director convival Immobilien GmbH“Thanks to casavi we save 3-4 minutes when creating new tickets. The great thing about the ticket and notification types is that it is possible to optimize the request and mandatory fields. Thus, customers are guided in a targeted way and, as an administrator, you receive the message you specifically needed straightaway.”
Benjamin Sperber Managing Director Sperber Immobilien“Independently of where I am, I have access to my tickets from anywhere. This means that I can check the status at any time, add something, or can quickly create a new ticket with my mobile phone and place an order. This means that I don’t always have to remember things until I get to the office.”
Christina Hesse Management Pantaenius Versicherungsmakler GmbH“The damage process of casavi and Pantaenius is a great time saver and significantly reduces the communication steps for all parties involved.”
Laura Fischer Hausverwaltung Fischer“With casavi I have fixed deadlines on which my dispatch runs reliably. Thus, it is easier to meet deadlines – which is relevant, for example, for legal certainty when sending service charge statements. Furthermore, I save myself the printing, enveloping and dispatching.”
Silke Staudenmaier-Raddatz Managing Director / Hausverwaltung Staudenmaier GmbH„Thanks to casavi, in times of smartphones and apps, we can pick up our customers exactly where they spend most of the time privately and professionally – namely online. Thus, we can offer our customers additional benefits with real added value.“
Michael De Iaco Managing Director / -a-ba-cus Immobilien Management GmbH & Co.KG„I would like to give a very big praise to casavi. casavi is one of the few companies I came across in the last 15 years that still works in a customer-oriented way after the contract has been signed. With most companies, the service is declining because there exists most likely the attitude that “the customer won’t change so quickly after all”. Thank you for our good cooperation.“
Mag. Peter Genser Managing Director / Dr. Gerlich + Co. Hausverwaltung GmbH„For many of our customers online services are part of their everyday life. The usage of casavi enables us as a property management company to meet this development with our own digital offer.“
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