Call recognition via telephone connection

Make phone calls even more efficient

Perhaps you always ask yourself “Who is behind this number? A customer? A service provider? Or just someone who wants to sell me something?”. With the caller identification function of our CTI software connection in casavi, you can be relieved of these questions in advance.

Connect your VoIP telephone system to your casavi portal within a few minutes and see the appropriate contact overview for incoming calls. We support all providers that offer CTI interfaces, such as:

Save time by processing tickets with the CTI software

Thanks to the existing functions and interfaces in casavi, you can also process or trigger the caller’s requests directly. For example, a tenant needs a new key and calls you about it. Use the SmartTask function in casavi and order the key in just a few clicks during the call. Alternatively, you can also refer the caller to the customer portal, where she can place the order herself. The tenant can also view the processing history of the key order there. This creates transparency for her and reduces your workload, as the tenant no longer needs to call you.

  • Simplification of customer:internal communication, including spelling of names
  • Trigger requests directly using the SmartTask function
  • Standardisation of your work processes

casavi for Property Management Companies

Customer Communication

  • Individualised customer portal incl. app
  • Easy CTI telephone connection
  • Broad email integration

Ticket Management

  • Standardised internal processes
  • Hybrid ETV
  • AI solutions for even more efficiency

Supplier Management

  • Integrated order management
  • Direct damage management
  • Communication with service providers

Partner Solutions

  • Connection to ERP systems
  • digital in-house notice board and more
  • Open API interface

The perfect solution for your administration

Software for
property manager

Our software allows you to take the next step in the digitalisation of your business processes with your property management. Simplify internal processes, utilise synergies with other applications and communicate transparently with customers and service providers. Benefit from improved efficiency as well as time and cost savings.

Software for
real estate companies

casavi is the central platform for the digitalisation of your property management. Transparent and automated process management, a modern brand identity, electronic letter dispatch and the standardisation of communication within your properties are the basis of our efficient software solution.