Standadised communication channel in the customer portal

The customer portal in combination with the casavi app are your answer to the challenges for property and property managers in the context of digitalisation: bundle the various communication channels such as letter, telephone, email and direct messages into one channel and provide direct feedback to your customers. In this way, you can easily fulfil the requirements for transparency, accessibility and flexibility, saving yourself a lot of time and ultimately money.

Flexibly customisable view

With a variable tile system, you can present important contact persons in your administration or internal messages. You can use our software to create customised forms for your tenants’ and owners’ concerns and receive all important information easily and securely.

  • Modern formats: e.g. photos via smartphone for damage reports
  • Intelligent process management: enquiries and reports via the portal end up in the ticket system so that administrative tasks can be processed precisely and efficiently
  • Perfect insight into the current processing status for all parties involved
  • Easier work thanks to optimised process description for residents
  • Standardisation of processes


Activate and strengthen solidarity between residents through the community area. Search & Offer ads, topic chats and direct messages promote social networking in your properties and create a lively, conflict-free neighbourhood. Neighbours can help each other with any problems or questions that arise.

  • Topic-specific group chats (e.g. children & family, sports activities)
  • Want ads and offers (e.g. babysitter wanted, garage parking space for rent)
  • Direct messages between individuals
  • Easy to moderate & limited to your own property


What is included in the operating costs? When are the rubbish bins emptied? Answering the same questions individually is exhausting and time-consuming. With the FAQ section, you can prevent this and specify the answers to recurring questions in advance.

  • Significant reduction in avoidable calls
  • Low-threshold access to general information
  • Perfectly informed residents
  • Use time saved for other tasks

casavi for Property Management Companies

Customer Communication

  • Individualised customer portal incl. app
  • Easy CTI telephone connection
  • Broad email integration

Ticket Management

  • Standardised internal processes
  • Hybrid ETV
  • AI solutions for even more efficiency

Supplier Management

  • Integrated order management
  • Direct damage management
  • Communication with service providers

Partner Solutions

  • Connection to ERP systems
  • digital in-house notice board and more
  • Open API interface

The perfect solution for your administration

Software for
property manager

Our software allows you to take the next step in the digitalisation of your business processes with your property management. Simplify internal processes, utilise synergies with other applications and communicate transparently with customers and service providers. Benefit from improved efficiency as well as time and cost savings.

Software for
real estate companies

casavi is the central platform for the digitalisation of your property management. Transparent and automated process management, a modern brand identity, electronic letter dispatch and the standardisation of communication within your properties are the basis of our efficient software solution.