Ticket Management in
Pro-Scope
The SmartTask Pro package adds further useful functions to the already extensive range of casavi process management and is therefore ideal for the further digitalisation and automation of internal processes in your administration: by connecting personal email accounts, automatic time recording and the option to merge processes, you can network your work even more intensively with casavi and save even more time when processing customer enquiries.
You are also on the safe side when it comes to artificial intelligence with casavi Pro. The upgrade gives you first access to all the new Assist functions.
More productivity in property management with AI solutions
Get ready for the next level of digital property management! casavi Assist includes brand new solutions that make your work even easier, faster and more intuitive thanks to artificial intelligence (AI) and automation.
Fancy trying it out for yourself? casavi Pro customers are first movers and among the first to have Assist functions activated.
Personal
Email inbox
Emails are the most important part of daily communication in administrations. With the personal e-mail inbox, you can expand casavi’s global e-mail solution and add your personal e-mail address to your account. This allows you to process incoming emails directly via SmartTask and saves you the hassle of forwarding emails or switching programmes.
- Personal e-mail inbox to create new processes directly from e-mails or add them to existing ones
- Connect google Suite and Microsoft solutions (Outlook) to casavi
Automated time tracking
With automatic time recording, you have the option of recording the time required for processes in properties. This means that properties can be checked even more precisely for profitability or time-based billing models can be easily implemented.
- Automated tracking of activities in open processes
- Edit activities that have already been recorded
- Manually add offline expenses, such as on-site appointments
- Complete overview of time expenditure at property level
Ticket Merging
When working with SmartTask on a daily basis, it is often advantageous to merge several processes into one large process, for example if several residents have reported an identical claim. This simplifies the processing of the tasks and preserves all the advantages of transparent communication. You simply designate a task as the main task and add suitable tasks with just a few clicks.
- Merge multiple tickets into one
- Including shared contacts and attachments
EASY AND SUCCESSFULL REAL ESTATE
casavi for Property Management Companies
Customer Communication
- Individualised customer portal incl. app
- Easy CTI telephone connection
- Broad email integration
Ticket Management
- Standardised internal processes
- Hybrid ETV
- AI solutions for even more efficiency
Supplier Management
- Integrated order management
- Direct damage management
- Communication with service providers
Partner Solutions
- Connection to ERP systems
- digital in-house notice board and more
- Open API interface
Real Estate Management with casavi
The perfect solution for your administration
Software for
property manager
Our software allows you to take the next step in the digitalisation of your business processes with your property management. Simplify internal processes, utilise synergies with other applications and communicate transparently with customers and service providers. Benefit from improved efficiency as well as time and cost savings.
Software for
real estate companies
casavi is the central platform for the digitalisation of your property management. Transparent and automated process management, a modern brand identity, electronic letter dispatch and the standardisation of communication within your properties are the basis of our efficient software solution.