Property management app

Easy to use thanks to customer portal & service app: whether via desktop, tablet or smartphone your customers have access to all important casavi features and documents, the community area and much more everywhere and at any time.

Central communication channel within the customer portal

The customer portal in combination with the casavi app are the answer to the challenges for managers in the context of digitization: bundle your various communication channels such as letter, telephone, email and direct messages into one channel and play direct feedback back to your customers. In this way, you can easily meet the demands for transparency, accessibility and flexibility, save yourself a lot of time and ultimately money.

Flexibly configurable view

With a variable tiling system you present important contact persons or inhouse posts. For concerns of your tenants and owners, you create individual forms and receive all important information in an uncomplicated and secure way.

  • Modern formats: e.g. fotos via smartphone for damage reports
  • Intelligent ticket management: requests via the portal end up in the ticket system to be able to handle administrative tasks precisely and efficiently
  • Perfect insight in the current processing status for all parties involved

Community features

Activate and strengthen the cohesion of residents through the community area. Search & offer advertisements, themed chats and direct messages promote social networking in your properties and create a vibrant conflict-free neighborhood.

  • Theme specific group chats (e.g. children & family, sports activities)
  • Search notices and offers (e.g. babysitter wanted, garage parking space for rent)
  • Direct messages between individual persons
  • Easy to moderate & restricted to the own object

FAQ area

What is included in the operating costs? When are the garbage cans emptied? Answering the same questions individually is tiring and time consuming.

  • Significant reduction of avoidable calls
  • Easy access to general information
  • Perfectly informed tenants

„With casavi we have managed to map and simplify all inquiries, regardless of their complexity, in one ticket each. My employees appreciate this form of structured work, their motivation has noticeably increased.“

Petra Mohns Managing Director of GWS GmbH

„The software´s transparency, the easy usability as well as the clear focus on added value for our customers were the decisive factors for casavi.“

Christian Gebhard Bayerische Hausbau

“Our employees quickly got used to casavi. Only little training effort was necessary, and also only little preparatory work is required at the browser level.”

Andreas Hammerla Managing Director Hammerla Immobilien

“Thanks to casavi we save 3-4 minutes when creating new tickets. The great thing about the ticket and notification types is that it is possible to optimize the request and mandatory fields. Thus, customers are guided in a targeted way and, as an administrator, you receive the message you specifically needed straightaway.”

Gregor Zimmel Managing Director convival Immobilien GmbH

„The STERR GMBH exists for almost 50 years. During this long period of time a lot of inefficient and analog processes have been established. Shifting process optimization towards digitization was necessary for all of us, since the old processes no longer work and the employees need to much time.“

Monika Oweger STERR GMBH

“Independently of where I am, I have access to my tickets from anywhere. This means that I can check the status at any time, add something, or can quickly create a new ticket with my mobile phone and place an order. This means that I don’t always have to remember things until I get to the office.

Benjamin Sperber Managing Director Sperber Immobilien

“The damage process of casavi and Pantaenius is a great time saver and significantly reduces the communication steps for all parties involved.”

Christina Hesse Management Pantaenius Versicherungsmakler GmbH

“With casavi I have fixed deadlines on which my dispatch runs reliably. Thus, it is easier to meet deadlines – which is relevant, for example, for legal certainty when sending service charge statements. Furthermore, I save myself the printing, enveloping and dispatching.

Laura Fischer Hausverwaltung Fischer

„Thanks to casavi, in times of smartphones and apps, we can pick up our customers exactly where they spend most of the time privately and professionally – namely online. Thus, we can offer our customers additional benefits with real added value.“

Silke Staudenmaier-Raddatz Managing Director / Hausverwaltung Staudenmaier GmbH

„I would like to give a very big praise to casavi. casavi is one of the few companies I came across in the last 15 years that still works in a customer-oriented way after the contract has been signed. With most companies, the service is declining because there exists most likely the attitude that “the customer won’t change so quickly after all”. Thank you for our good cooperation.“

Michael De Iaco Managing Director / -a-ba-cus Immobilien Management GmbH & Co.KG

„For many of our customers online services are part of their everyday life. The usage of casavi enables us as a property management company to meet this development with our own digital offer.“

Mag. Peter Genser Managing Director / Dr. Gerlich + Co. Hausverwaltung GmbH

„The app perfectly fulfills its intended purpose. Thank you for this possibility of uncomplicated communication and quick reaction and debugging. I am glad we decided to go on casavi. Honestly! Huge praise!“

Customer SAMPL Immobilienverwaltung

„Thank you very much for your work and your app. Since our company takeover in September 2017 and the integration of casavi we have been growing continuously. Now alone at the turn of the year again about 25% and you are our biggest acquisition trumph!“

Dominik Lux Managing Director / M&B Immobilien GmbH

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