Property management app
Easy to use thanks to customer portal & service app: whether via desktop, tablet or smartphone your customers have access to all important casavi features and documents, the community area and much more anywhere and at any time. This saves you time, a lot of work and money.


Central communication channel within the customer portal
The customer portal in combination with the casavi app are the answer to the challenges for managers in the context of digitization: bundle your various communication channels such as letter, telephone, email and direct messages into one channel and play direct feedback back to your customers. In this way, you can easily meet the demands for transparency, accessibility and flexibility, save yourself a lot of time and ultimately money.
Flexibly configurable view
With a variable tiling system you present important contact persons or inhouse posts. For concerns of your tenants and owners, you create individual forms and receive all important information in an uncomplicated and secure way.
- Modern formats: e.g. fotos via smartphone for damage reports
- Intelligent ticket management: requests via the portal end up in the ticket system to be able to handle administrative tasks precisely and efficiently
- Perfect insight in the current processing status for all parties involved
- Ease of work by optimizing the process description by residents
- Standardization of processes


Community features
Activate and strengthen the cohesion of residents through the community area. Search & offer advertisements, themed chats and direct messages promote social networking in your properties and create a vibrant conflict-free neighborhood.
- Theme specific group chats (e.g. children & family, sports activities)
- Search notices and offers (e.g. babysitter wanted, garage parking space for rent)
- Direct messages between individual persons
- Easy to moderate & restricted to the own object
FAQ area
What is included in the operating costs? When are the garbage cans emptied? Answering the same questions individually is tiring and time consuming. With the FAQ section, you have the opportunity to prevent this and set the answers to recurring questions in advance.
- Significant reduction of avoidable calls
- Easy access to general information
- Perfectly informed tenants


The most important features of our customer portal
- Individual access accounts for every tenant and/or owner via app
- Individual branding with your own logo and color scheme
- Provision of messages, appointments, important contact persons and linking to external contents
- Digital transmission of documents such as service charge statements
- Email notification for new content and changes
- Optimized for all common smartphones und tablets
- Secured data transmission through SSL encryption
The casavi app
The customer portal is not only mobile-optimized, but also available as a service app for Android and iOS. Residents can therefore be found in the popular Google and Apple app stores.
- Free download for tenants and owners
- Navigation optimized for smartphones
- Push notifications for important messages, appointments, new documents and changes
- Damage reports together with photos directly via smartphone
- If required provision of individual branded iOS and Android apps
- Conveniently trigger processes such as key orders, general concerns or questions about the owners’ meeting
- Can be used at any time and from any location
- Always up-to-date

Ready for casavi?
We accompany you through the digital transformation of your real estate